Enterprise Optimization

A fully customized SLA Based Hybrid Support engagement model to Optimize the Support & Maintenance Cost

Applications

Infrastructure

Talent

Training

Optimize Enterprise Support

AN EVOLVED SUPPORT ENGAGEMENT MODEL TO OPTIMIZE, MAINTAIN & OPERATE

Evolve

A model with evolved and matured with consulting, understanding customer needs & delivering results

Optimize

A fully customized SLA Based Hybrid Support engagement model to Optimize the Support & Maintenance Cost

Maintain

A complete Ownership of maintaining & Operating “End to End“ Applications and Infrastructure

Hybrid Engagement Model

“A cost effective value proposition – Design, Optimize and Operate”

Application Maintenance Services

“Application Management Outsourcing Services to Optimize”

Products Coverage

  •   SAP
  •   Oracle
  •   Microsoft
  •   Open Text
  •   Business Intelligence
  •   SalesForce
  •   Sharepoint
  •   Mobility Solutions
  •   Industry 4.0

Functional Support

  •   Accounting & Finance
  •   Supply Chain
  •   Project Management
  •   Process & Discrete Manufacturing
  •   Properties & Real Estates
  •   Enterprise Assets
  •   Warehouse Management
  •   Customer Relationship Management
  •   Human Capital Management

Support Coverage

  •   Functional Support
  •   Technical Support
  •   Technical Break Fix
  •   Product Bug Fixing
  •   Customization Bug Fixing
  •   Enhancement Support ( PATCH Upgrade )
  •   Hardware Support
  •   Liences Support
  •   Training

Database Support OnDemand

“Secure Data & Improve Performance with systematic maintenance”

DBA Capabilities

ORACLE Apps Data Base Core Data Base RAC, ASM & RMAN Core Data Base Golden gate & DR

DBA OnDemand Services

End-to-end Database Administration Performance Tuning Proactive Monitoring Trouble-shooting Database Installation, Patches, Upgrades & Refreshes Oracle Applications Patching & Cloning Oracle Tech Stack Management Capacity Planning Database Security Management Backup and Recovery Solutions including RMAN High Availability Solutions including RAC & DataGaurd Database Migration Oracle Applications Upgrades

Infrastructure Maintenance Services

“Optimize cost with Managed services”

Consultancy Services

  •   IT Architecture
  •   IT Audits
  •   License Audits
  •   Application Audits
  •   Outsourced CIO
  •   Digital CIO
  •   Process compliance
  •   Data Centre
  •   Security Consulting

IT Enterprise Solutions

  •   System Integration
  •   Server Consolidation & Virtualization
  •   Access Control & Identity Management
  •   Converged Network Solutions
  •   Wireless & Mobility Solution
  •   Security Solutions
  •   Data Centre Solutions
  •   BCP and DR Solution
  •   Contact Centre Solutions

Infrastructure Services

  •   Product Engineering Services
  •   Service Desk
  •   Server Management
  •   Cloud Services
  •   On-Premise Services
  •   Network Management
  •   Remote Management
  •   Process Consultation
  •   Trainings

Talent OnDemand

“Plug n Play Talent for Skillset Continuity”

Talent OnDemand

  •   Consultants OnDemand
  •   Project Team OnDemand
  •   Corporate Staffing

Talent Services

  •   Setting up and resourcing to project organization
  •   Augmenting resources to the customer internal team
  •   Augment resources for the implementation partners

Talents Practice

  •   Derived from past experience
  •   Proven Retention Practices
  •   Specialized Recruitment Best

Talent Process

  •   Assessment of client needs
  •   Identification of skilled consultants
  •   Screening & Placement
  •   Performance Monitoring

Engagement Model

  •   Onsite / Offshore
  •   Short & Long Term Contracts
  •   Managed Resourcing Services

Focus

  •   SAP, ORACLE, Hyperion, Siebel, BI, Salesforce, Sharepoint & Mobile Apps
  •   Program & Project Managers
  •   Business Analyst, Functional, Technical, Database & Infrastructure

Training OnDemand

Enable “The Best Result” of the application through professional end user training and Skill set upgrade process

Services

Consulting to build Corporate training Calendar Corporate Trainings & Certifications End User Training Technology specific Training to upgrade skills

Coverage

Project Managements Security Enterprise Applications Embedded Systems Middleware Database